Do you ship internationally?
Yes, We do ship internationally. But please check your country's custom rule before placing the order. We are not responsible if your package are seized by your nation custom.
How long does shipping take?
7 days in Asia
14-30 days to the America, UK.
14-30 days to EU
EMS take about 7-14 days to ship world-wide.
(Unstable under COVID era now )
Will I be charged for taxes?
No, there won't be taxes charged in our website.
Please be noted the import tax rule according to your local customs regulations.
Where can I see my tracking number?
The system will send you the shipping confirmation email with the tracking information to your email which registered in our website once we processed your order. Be noted that you might not using the same email that you normally use here. Do check the registered you use to shopping here.
Why my tracking info didn't update since the package arrived to my country?
The Airmail package (RA/RG type ) is a economic shipping . It only update when there's issue such as customs inspection happened. Please feel safe if it only shows it arrived to your country. If is still not arrived after 30 days after landing, it might got returned . Please contact us for further help.
What is your returns policy?
All products are inspected before dispatch, we only accept product defect.
Do you refund?
We will refund your money after we kindly receive your return.
Still got questions? Contact us>
PAYMENT & WARRANTY & TERM OF USE
What forms of payments do you accept?
Paypal is the only option so far.
What are your warranty terms & conditions?
Our products are guaranteed fully functional with normal weather condition. Full refund if malfunction happened.
Term Of Use:
All the products are made and design for Airsoft use. Any modification of structure, exterior, appearance or painting, marking or wiping the cover/instruction on the merchandise may lead to violate your nation's law regulation. Customers shall bear the full legal liability after the modification.
ANSWERS? WE'VE GOT THEM.
Here are the questions we are most frequently being asked: